We will help you in the adoption

Historically, the landscape is littered with instances of low adoption rates. According to CSO Insights (www.csoinsights.com), less than 40 percent of 1,275 participating companies had end-user adoption rates above 90 percent.

SalesConquest CRM Adoption Program will to boost adoptions rates and coaxing users to blend these tools into their daily workflow by acting from day one on the following leverages :

• Help to choose a system that is easy to use: not all solutions are created equal; some vendors offer applications that are more user-friendly – a factor that should be as important to the decision as is functionality.
• Guide to choose appropriate capabilities: employees need to know that the time they invest in learning and in using the new system will not be wasted, indeed that it will yield personal advantages; otherwise, they will ignore or circumvent the system.
• Provide training: changing the way people work is no small task; to be successful, some familiarization training and help-desk support are usually required, even with today’s more usable systems.
• Lead by example: upper management must use the new application themselves, thereby showing employees that the top leaders fully support the application – or else it will skew the ultimate course of the initiative toward failure, by risking a greatly reduced rate of adoption by employees.